Accessibility Statement  


Using this website 

This website is run by Control 2K Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using just a keyboard 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We’ve also made the website text as simple as possible to understand.  

This website’s accessibility 

We know some parts of this website aren’t fully accessible: 

  • the text won’t reflow in a single column when you change the size of the browser window 
  • you can’t modify the line height or spacing of text 
  • most older PDF documents aren’t fully accessible to screen reader software 
  • you can’t skip to the main content when using a screen reader 


What to do if you can’t access parts of this website 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

  • email 
  • call 01656 658855 

We’ll consider your request and get back to you in days. 

If you can’t view the map on our ‘contact us’ page, call or email us for directions. 


Reporting accessibility issues with this website 

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact: Mike Gillard 


Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS). 


Contacting us by phone or visiting us in person 

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. 

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. 

Find out how to contact us . 


Technical information about this website’s accessibility 

Industry Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 


Issues with technology 

  • No ‘skip to main content’ option on any pages. 
  • It is not possible for users to modify text spacing or line height. 
  • It is not possible to change the contrast or colour of the fonts. 

We’ve assessed the cost of fixing these issues and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when we next do a major redevelopment of the website, likely to be in 12 months. 


How we tested this website 

This website was last tested on January 18th 2021. The test was carried out by Control 2K Ltd. 

We tested using a markup validation service (W3C) and tested a variety of content types. 

We tested: 


What we are doing to improve accessibility 

This statement was prepared on 18th January 2021. It was last updated on 18th January 2021.